Arlanfor

Bed & Breakfast
and
Self Catering

Arlanfor, Moelfre, Anglesey, North Wales
Email : sleep@arlanfor.co.uk
Telephone/Fax : 01248 410555
(9:00am to 8:00pm please)

Self Catering - Terms and Conditions

Booking Terms and Conditions - Sea Breezes & Sea Spray

General

This agreement is made between Mr & Mrs Hughes-Roberts and the guest (named as booking the holiday) on the booking form. Sea Breezes and Sea Spray shall be used solely for holiday purposes and the guest agrees to vacate the property on the last day of the confirmed booking. A binding contract is entered into on receipt of a signed booking form and payment of a deposit (third of holiday cost, minimum £75) or the full amount of holiday cost (if less than 2 calendar months before the start of the holiday). A confirmation of booking will then be issued.

Payments

A non-refundable deposit of a third of the total holiday cost (minimum £75) is required, within 7 days of booking, if more than 2 calendar months before the start of holiday. Full payment is required if less than 2 calendar months to the start of holiday.

Balance of Payment

The balance is payable 2 calendar months prior to your arrival date. No reminders will be sent.
Payment should be by bank transfer (preferable and details are given on booking) or by cheque.
Please make cheques payable to Mr. & Mrs. Hughes-Roberts.

Cancellations

Please advise us as soon as possible if you have to cancel. Cancellations should be made by telephone and followed up by a letter. The contract requires the guest to pay for the accommodation in the event of a cancellation unless:
a) More than 2 calendar months notice is given prior to the start date of the holiday, then only the loss of the deposit will occur. If we are able to rebook the week cancelled, all monies paid by the guest will be refunded minus £50 administration fee.
b) Less than 2 calendar months notice is given prior to the start date of the holiday then we reserve the right to charge the full amount. If we are able to rebook the week cancelled, all monies paid by the guest will be refunded less the deposit.
In order to avoid charges due to cancellation, we advise you to take out insurance and details are available on request.

Guests’ Responsibilities

All guests are expected to take reasonable care of the apartments and leave them in the same condition as found on arrival. Guests are responsible for any breakages, damage or extra cleaning, as well as the costs associated with these, which are caused by any of the guests staying in the apartments, and must be reported on departure. Mr. & Mrs Hughes-Roberts reserve the right to ask for monies to cover the cost of repair or replacement. All our properties are cleaned and checked between each letting.
Every care is taken to ensure Sea Breezes and Sea Spray are presented to guests at a high standard. Please notify us as soon as possible after arrival if there are any problems. If problems arise during your holiday, please notify Mr or Mrs Hughes-Roberts immediately so these can be resolved effectively and efficiently. No complaints will be accepted once the holiday has finished.
Only those named on the booking form may stay in the apartments, unless prior arrangements have been made with Mr & Mrs Hughes-Roberts.

Dogs

Well behaved dogs are welcome in our apartments by prior arrangement only, at a cost of £20 per dog per week. We ask you to bring bedding for your dog with you. Dogs must NEVER be left alone in the apartment at any time. Dogs should not be allowed in the bedrooms or on any furniture or beds. All dog mess must be cleared up immediately.

Arrival and Departure

Sea Breezes and Sea Spray will be available from 4pm on the day of arrival until 10am on the day of departure. If you would like to arrive earlier please contact us. For short breaks, times may be varied to suit.
We do ask that you contact us a few days in advance to give us your approximate arrival time.

Reasonable Access

Mr & Mrs Hughes-Roberts or their representatives retain the right to enter the property at any time.